Terms and conditions

1. Confidentiality:

All information transferred to goflexcreations.dk will not be misused. All information is considered confidential and will not be transferred to third party.

2. Prices and Payment:

All prices at the moment are VAT exempt, where nothing else is mentioned. You can choose to pay in the following ways: Paypal and Mobilepay (mobile pay option available upon proceeding to checkout).

3. Product liability:

Goflexcreations.dk is only responsible for the damage caused by the product sold if it can be documented that the damage is due to an error committed by goflexcreations.dk

Goflexcreations.dk is never liable for operating losses, profit losses or other indirect losses, including losses that arise as a result of delay or deficiencies.

4. Right of withdrawal:

There is a 14-day full return policy if the goods are returned in unused condition and original packaging. The return shipping is paid by the buyer. However, the item must be returned in original packaging and in undamaged condition. Notice of desire to use the right of return must be made to goflexcreations.dk within 14 days of receipt. From this date, goflexcreations.dk must have received the item returned within 14 days. 

Items returned must be accompanied by original invoice and original undamaged packaging and delivered free of charge for Goflexcreations.dk. Items that are returned without paid shipping or postage are rejected by goflexcreations.dk

In the case of return trading, the amount is refunded via account to the customer within 14 days of receiving returned goods. You can also exchange for another item, here the procedure is the same: send return, attached note with what you want instead.

5. Complaint:

 We do not provide a warranty or warranty on products installed unauthorized or in unsuitable locations. If the product is damaged likewise due to operating errors, handling errors, modifications or gross misuse by the user, the right of complaint does not cover. If an item is damaged upon receipt, this must be notified to us immediately by email or telephone. A 24-month right of complaint is granted, unless otherwise clearly stated.

6. Reservations:

We make reservations for sold-out items, price increases and printing errors. You will, after you have ordered, receive an e-mail about this, where we will inform you further and you will have the option to cancel the order.

7. Information you provide us:

We receive and store any information you provide directly on our website or otherwise. You are free to omit these

information, but it will dissuade you from utilizing many of our customer services. We use the information you give us for e.g. to answer to your inquiries, to improve our business, and to communicate with you.

8. Automatic information:

We receive and store certain information every time you contact us. For example, like many others, we use “cookies,”and we receive technical information when your web browser visits goflexcreations.dk. At the bottom of the page you can read more specifically which information we collect.  

Cookies are alphanumeric “identifications” we transfer to your computer’s hard drive through your web browser, which enables our system to recognize your browser and offer features such as automatic login and permanent shopping baskets so you can store products here over several visit. Your browser is able to process the use of cookies in several ways, including completely omitting its use. But, cookies are the prerequisite for getting the full benefit of the facilities at goflexcreations.dk and we therefore recommend that you allow the use of cookies.

9. Disclaimer:

Goflexcreations.dk assumes – unless otherwise follows from the general rules of Danish law – no responsibility for any violations of third party rights in connection with delivered products. This means that if you order a reproduction of your own motif that you provide to us, then it is your own responsibility to have the necessary permission to reproduce that design. Goflexcreations.dk assumes no responsibility for lack of legal authority for reproduction, duplication or publication of writing, drawings, patterns, illustrations, texts, trademarks, other business characteristics and other equipment, including design or anything else that may be subject to third party rights.

Goflexcreations.dk is thus not responsible for any claims for compensation or remuneration, etc. as a third party may demand payment of, just as you undertake to indemnify goflexcreations.dk for any claim that goflexcreations.dk may be required to pay as a result of a violation of third party rights in cases where you have provided the motif or design for the product.